Mike's Auto Repair

Mason Gray a month ago

I came here twice for the state vehicle inspection, and will likely keep coming back given how great the customer service is. The staff were friendly, quick, and even filled my tires when they saw low pressure light was on, without charging me for it.

Ken Allen a month ago

I had a very frustrating experience here recently. I brought my car in because the driver’s side headlight wasn’t working even after I changed the bulb and I needed a state inspection. The owner (I think) called me the next day saying “It’s very bad, very bad!” (Scary!) and quoted me $800.00 for 4 hours of labor and parts. That seemed really high and he wasn’t very clear on what the issue was so I retrieved my car. When I arrived he pointed at the switch where you turn the headlights on and the wiring harness as possible problem areas. He said that there was no power going to the light socket and a fix would require removing interior panels, replacing wires and soldering. He then charged me an $85.00 diagnosis fee which he didn’t mention when I dropped off the car. When I had time over the weekend I pulled out my multimeter and within 5 minutes I found that there was power to the socket (when he said there wasn’t) and one of the pins on the socket was bent. I then bent the pin back and the headlight worked fine. I thought it would be a tougher fix and I’d need another mechanic. I called him and explained that his diagnosis of a harness or switch problem was wrong, that I had fou

Betty Simard 5 months ago

I ran over a sharp piece of metal about 4 weeks ago on Huntington Ave, had an immediate completely flat tire and wondered where I could get to a garage - I came into Boston for a medical appointment and was unfamiliar with the area- when I looked up and saw a sign for Mike's Auto Repair less than a block away, I pulled in and a young gentleman saw my problem right away, explained the tire was split and he wouldn't be able to plug it. When he heard where I lived he didn't recommend going so far on my emergency spare tire. He checked and found he didn't have a 17" tire that would be best on my AWD car but was able to provide a used tire for only $150 (and I had been worried about how much that metal strip in the road would cost me in the middle of Boston!) The young man did advise me to replace the tire as soon as reasonable with a tire made for my car which would be properly aligned but I would be safe driving on it to get home and while shopping for a fair price for a new tire. I thought I would have to wait at least a couple of hours given how busy the station was but in about an hour I was able to leave. I offered the young man a tip, but he refused. (I'm so sorry I don't rememb

Nativia Oliveria 7 months ago

I can’t say enough good things about Mike’s Auto Shop! I actually found them after doing some research and getting recommendations, and I’m so glad I did. From start to finish, they were honest, helpful, and extremely professional. I was dealing with some stressful sensor and oil pressure issues, and they took the time to explain everything clearly and even showed me pictures so I could fully understand what was going on. Their pricing was fair, the turnaround was quick, and I never once felt pressured or taken advantage of. As a woman, I especially appreciated that they treated me with respect and didn’t talk down to me. They were patient, understanding, and genuinely cared about fixing my car the right way. My car is running smooth now, and I’m so relieved. I truly appreciate their honesty and quality work. Highly recommend!

Veronica Zhang 8 months ago

We went there on Dec 30. They told us the battery was bad and also claimed another electrical part needed replacement. The initial quote was around $1100–$1200, but the next day they called and said the battery also had to be replaced, bringing the total to over $1600. We agreed to the repair. However, the battery they installed already looked used, and they insisted it was new. Because of language difficulties we did not argue further. We were away from Jan 9 to Jan 19. On Jan 20, when we tried to use the car again, it would not start — the battery was completely dead. After paying over $1600, the car failed within days. This experience felt very dishonest and unprofessional.